Terms & Conditions

Last Updated: October 27, 2026

1. Introduction

Welcome to Thagadur Farms. These Terms & Conditions govern your access to and use of our website, including browsing products, placing orders, making payments, and enquiring about our farming-related products and services.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using the website.

In these terms, “we”, “us”, and “our” refer to Thagadur Farms, and “you” or “customer” refers to any person visiting or using our website.

2. About Our Products and Services

Thagadur Farms provides livestock feed, nutritional supplements, farm accessories, cleaning and hygiene products, farming equipment, farm essentials, and related services as listed on our website.

Our products and services are intended to support farmers and livestock-related businesses.

Live Animal Sales: Our website’s standard online checkout is intended for the farm products listed for online purchase. Live animals are not available for purchase through online checkout unless expressly offered through a separate, lawful arrangement.

Product availability, specifications, packaging, and service offerings may change from time to time.

3. Eligibility to Use Our Website

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.

• The information you provide is accurate and complete.

• You will use the website only for lawful purposes.

• You will not misuse the website or interfere with its security or functionality.

If you place an order on behalf of a business or another person, you confirm that you are authorised to do so.

4. Product Information and Images

We make reasonable efforts to display accurate product descriptions, prices, images, specifications, and availability.

However, actual products may differ slightly from website images due to lighting, photography, packaging changes, or manufacturing variations.

Product descriptions and images are provided to help customers make informed purchasing decisions. Please read the product labels, ingredients, directions, warnings, and usage instructions before using any product.

If you notice a significant error in a product listing, please contact us for clarification before placing your order.

5. Pricing and Product Availability

All prices are displayed in Indian Rupees (INR), unless otherwise stated.

Prices, offers, and product availability may change without prior notice. The applicable price and any disclosed shipping charges will be shown during checkout before you complete your purchase.

We reserve the right to correct genuine pricing or listing errors, subject to applicable law and appropriate communication with affected customers.

If an order cannot be fulfilled due to an availability issue or a genuine listing error, we will inform you and arrange an appropriate cancellation or refund where applicable.

6. Orders and Order Confirmation

When you place an order, you agree to provide accurate billing, shipping, and contact details.

Submitting an order constitutes a request to purchase the selected products. An automated order acknowledgement does not necessarily mean that the order has been finally accepted.

We may contact you to verify order details, delivery information, payment status, or product availability.

An order may be cancelled or declined where necessary because of stock shortages, payment failure, suspected fraud, incorrect listing information, delivery restrictions, or other legitimate reasons, subject to applicable law.

If payment has already been collected for an order that cannot be fulfilled, the applicable refund will be processed.

7. Payments and Payment Security

Payments on our website may be processed through third-party payment gateways or other payment methods made available at checkout.

By making a payment, you agree to the applicable payment provider’s terms and conditions.

We do not ask customers to disclose their UPI PIN, banking password, or other confidential payment authentication credentials to our customer support team.

Orders may be processed after the required payment confirmation is received. Any payment failure, duplicate transaction, or disputed transaction should be reported to us promptly for investigation.

8. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines communicated on our website.

Delivery timelines are estimates and may vary because of location, courier availability, weather, transport disruptions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a valid contact number.

Additional shipping charges, delivery restrictions, and free-shipping eligibility, where applicable, will be communicated through our Shipping Policy or at checkout.

If a delivery is delayed, lost, damaged, or marked delivered incorrectly, please contact our support team so that we can investigate and assist you.

9. Returns, Replacements, Cancellations and Refunds

Our Returns & Refund Policy explains the applicable procedures and conditions for order cancellations, returns, replacements, and refunds.

Customers should review that policy before making a purchase.

If a product arrives damaged, defective, incorrect, or materially different from its description, please contact us promptly with your order details and relevant photographs where available.

Some products may have specific return conditions because of their nature, packaging, hygiene requirements, or storage requirements. Any restrictions will be communicated in accordance with applicable law.

Nothing in these Terms & Conditions excludes consumer rights or remedies that cannot legally be excluded.

10. Proper Use of Farm Products

Customers are responsible for reading and following the product label, usage instructions, storage conditions, and safety warnings.

Livestock feed, vitamins, mineral mixtures, herbal supplements, and other animal-care products should be used appropriately for their intended purpose.

Product information on our website is not a substitute for professional veterinary advice. If an animal has a medical condition, special dietary needs, or an adverse reaction, consult a qualified veterinary professional.

Do not use a product for purposes other than those specified by its manufacturer or supplier.

11. Farm Visits, Consultations and Other Services

Where offered, farm visits, consultations, training programmes, workshops, and other services may be subject to separate schedules, availability, charges, and booking conditions.

Submitting an enquiry or booking request does not guarantee a confirmed appointment.

We will communicate relevant details and any applicable fees before confirming a service booking.

Customers must follow the safety instructions and reasonable guidelines communicated when participating in farm-related activities.

12. Intellectual Property

All website content, including text, graphics, logos, photographs, product descriptions, design elements, and other materials, is owned by or used with permission by Thagadur Farms or the relevant rights holder.

You may view and use this content for personal, informational, and purchasing purposes.

You must not reproduce, distribute, modify, publish, or commercially exploit website content without prior permission from the relevant rights holder, except where permitted by law.

13. Prohibited Activities

You agree not to:

• Use the website for unlawful or fraudulent activities.

• Provide false, misleading, or unauthorised information.

• Attempt to gain unauthorised access to our website or systems.

• Introduce harmful software or interfere with website operations.

• Copy or misuse website content in violation of applicable rights.

• Use the website in a way that harms other customers or our business.

We may restrict access or take appropriate action if we reasonably believe these terms have been violated, subject to applicable law.

14. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, courier companies, analytics tools, and external websites.

These services may operate under their own terms and privacy policies.

We are not responsible for independent third-party websites or services beyond our legal responsibilities. Any concerns regarding a third-party transaction should be communicated to the relevant provider and, where applicable, to us.

15. Limitation of Liability

We make reasonable efforts to maintain an accurate, secure, and accessible website. However, we do not guarantee uninterrupted access or that the website will always be free from technical errors.

To the extent permitted by applicable law, Thagadur Farms will not be responsible for losses arising solely from circumstances beyond our reasonable control, misuse of products, or unauthorised use of the website.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

16. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

17. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our products, services, website functionality, or applicable legal requirements.

The revised terms will be published on this page with an updated date. Changes will apply in accordance with applicable law, and we encourage you to review this page periodically.

18. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of our website, purchases, or services will be addressed in accordance with applicable Indian law and the relevant legal procedures.

Nothing in this section prevents customers from exercising any consumer rights or approaching a competent consumer dispute redressal authority where legally available.

19. Contact Information

For questions about these Terms & Conditions, orders, payments, delivery, returns, or our services, please contact us:

Business Name: Thagadur Farms

Email: support@thagadurfarms.in

Phone: [Insert your actual business phone number]

Business Address: [Insert your complete business address]

We will review your enquiry and respond as soon as reasonably possible.

Thagadur Farms – Your Partner for Healthy Farming.